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Privacy Policy

At Silver Relief Supply Medical Supply LLC (hereinafter “Company”), we recognize the importance of your privacy. We are committed to providing excellent service to all our customers and visitors to this website, respecting your privacy concerns. This Privacy Policy outlines how we collect, use, and safeguard personal information. By using this site, you agree to the terms and conditions of the Privacy Policy effective at the time of your use. We hope this disclosure increases your confidence in our website and enhances your online experience. In compliance with industry standards and Federal and State regulations, we abide by the following privacy practices.

Browsing Our Website

We do not collect personally identifiable information during your browsing unless you voluntarily provide it. The company’s servers record non-personally identifiable information to support website functionality and analyze visitor behavior. This includes the IP address, date and time of request, requested URL, browser type, and other information in the HTTP header. This helps us improve website content and functionality.

Information Collected

When required to execute transactions or provide specific services, we may request personal information such as your name, address, phone number, email, and demographic details. This information may be collected through:

  • Our direct communications with you, including registration for Company services
  • Transactions with us, affiliates, or others
  • Outside companies, like insurance or benefits verification services, for coverage evaluations

Aside from these uses, we may also use your personal information to send promotional materials and share it with third parties for similar purposes, unless you choose to opt-out.

Use of Personally Identifiable Information

We may disclose personally identifiable information to complete requested transactions or fulfill contractual obligations. This information may be shared with affiliates directly or indirectly controlled by the Company or with third-party companies. We may also use your personal information for auditing, research, analysis, or targeted marketing efforts such as email, direct mail, and banner advertising.

Aggregated, non-identifying information may also be shared with third parties to show website usage patterns or negotiate vendor services.

Your Choices / Opt-Out

We offer choices regarding your personal information whenever reasonably possible. You may opt out of certain uses, such as receiving marketing material, by emailing us at [email protected]. You may also decline to provide information or refuse cookies in your browser, though some features or services may not function properly as a result.

If you wish to stop receiving communications from us, please follow the instructions in each message or contact us via email or phone as listed on our contact page.

Service Providers

We work with third-party service providers for specific functions like information processing and shipping. We share only the necessary information to perform these services and require third parties to comply with our Privacy Policy. These providers are prohibited from using your information for other purposes.

Security of Information

Your security is extremely important to us. We use SSL (Secure Sockets Layer) technology to encrypt sensitive information during transmission and store it on secure servers behind firewalls. Physical safeguards (secure areas), electronic protections (passwords, encryption), and procedural safeguards (customer authentication) are in place to prevent unauthorized access. While we strive to protect your information, no method of transmission or storage is entirely secure.

Log Files

We automatically gather certain non-personally identifiable information, such as IP addresses and browser types, to analyze trends, manage the site, and gather demographic information. This data is not linked to personally identifiable information.

Cookies

Cookies are small text files stored on your computer to help enhance your online experience. We use session ID cookies for easy navigation and persistent cookies to track user interests. You may disable cookies, though some site areas may be limited. This Privacy Policy covers our cookies only, not those from third-party advertisers.

Clear Gifs (Web Beacons)

Clear gifs (also known as Web Beacons) are tiny graphics used to monitor online movements, similar to cookies. They help us gauge the effectiveness of certain communications and marketing campaigns. If you want to opt-out of these emails, please see “Your Choices / Opt-Out.”

Third-Party Advertisers

Our advertising partners may use website usage data to target digital ads, but this information is not personally identifiable.

Co-Branded Sites

We may be co-branded with partners and affiliates and share information with them. These relationships help provide more products and services. Opt-out options are always available for sharing your information with partners.

Access to Your Information

If your personal information changes or you wish to deactivate it, please email us at [email protected] or call (888) 866-1957.

Children

In compliance with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we do not knowingly collect personally identifiable information from children under 13 without parental consent.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law, in response to legal processes, or to protect the rights, property, or safety of our users or others. This may include compliance with governmental requests or security of our network.

Enhancement of Information

To better target our advertising, we may add third-party marketing data to our user database. This information is tied to personally identifiable information you provide.

Business Transitions

If Silver Relief Supply Medical Supply LLC undergoes a business transition (e.g., merger, acquisition, or asset sale), your personal information will likely be among the transferred assets. You will be notified via email and/or a prominent notice on our Website for 30 days regarding any ownership changes.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted here, on the homepage, and other places we deem appropriate. We encourage frequent checks for updates. If material changes are made, we will notify you as specified above.

If you have any questions or feedback about our Privacy Policy, please contact us at [email protected].

 

Please retain a copy of this Privacy Policy for your records.